DEARDOC HANDLES CHAT.
PROPROFILE ANSWERS THE PHONE AT 11 PM.
Chat widgets capture curious visitors. AI voice captures high-intent callers ready to book a $600 filler appointment tonight.
TWO DIFFERENT PRODUCTS. TWO DIFFERENT CHANNELS.
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AI Website Chat Widget
Engages visitors browsing your clinic site via text chat. Collects lead info and answers basic FAQs.
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Reputation Management
Automates Google and Healthgrades review requests post-appointment to improve online ratings.
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Patient Messaging
Sends automated SMS follow-ups and appointment reminders to existing patient lists.
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Live Phone Call Answering
Not offered. Inbound callers reaching your clinic after hours or during peak hours go to voicemail.
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24/7 Live Inbound Voice Answering
AI voice agent picks up every inbound phone call instantly, day or night, scripted to your treatment menu.
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Missed Call SMS Recovery
Any call that does not connect triggers an automated SMS to re-engage the patient within seconds.
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Direct CRM Calendar Booking
Confirms patient appointments directly into your existing CRM calendar in real time. No form submissions. No call-backs required.
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Aesthetic Treatment Menu Scripting
Trained on your exact Botox, filler, laser, and body contouring pricing to answer caller questions and close consultations.
High-intent phone inquiries convert significantly faster than passive web forms. Every clinic running DearDoc still needs its phone answered at 8 PM.
CAPABILITY COMPARISON
| Capability | DearDoc | ProProfile |
|---|---|---|
| 24/7 Autonomous Voice Answering | No | YES |
| Website AI Chat Widget | YES | No |
| Two-Way SMS Missed Call Recovery | Partial | YES |
| Direct CRM Calendar Booking | Limited | YES |
| Aesthetic Treatment Menu Scripting | Limited | YES |
| After-Hours Phone Revenue Capture | No | YES |
| Reputation Management & Reviews | YES | No |
| Revenue Guarantee | No | 30 booked consultations in 60 days or month 3 free |
| Contract Lock-In | Annual | No Contract |
Terms vary by provider; confirm current terms before comparing.
THE CHANNEL GAP: WHY VOICE STILL WINS
47%
of patient inquiries arrive outside standard clinic hours (AnswerConnect, 2026)
$300-$1,200+
estimated revenue per aesthetic consultation (illustrative example)
Up to 85%
of callers hang up when reaching voicemail instead of booking (SellCell, 2026)
DearDoc converts website traffic. ProProfile converts phone calls.
Aesthetic clinics run on voice. Voicemail is where revenue dies.
HIGH-INTENT CALLERS DO NOT FILL OUT FORMS
A patient calling at 9:30 PM to ask about lip filler pricing is not browsing your chat widget. They have made a decision and they want a live booking confirmation. DearDoc's chat layer cannot capture that moment. ProProfile answers that call, prices the procedure, and books the slot.
BOTH CHANNELS SERVE DIFFERENT PATIENT STAGES
Chat widgets serve early-funnel visitors researching treatment options. Voice serves late-funnel, ready-to-book patients. Clinics using only DearDoc close the loop on website traffic but leave every inbound caller after 5 PM without an answer. That gap costs $200 to $1,200 per missed call.
DEARDOC VS PROPROFILE: DIRECT ANSWERS
What does DearDoc do that ProProfile does not?
DearDoc deploys AI chatbots on clinic websites to handle patient text inquiries and some reputation management functions. ProProfile deploys AI voice agents that answer live inbound phone calls. Voice calls convert at significantly higher rates than chat widget submissions. Clinics that depend on DearDoc's chat layer still miss every phone call that arrives after hours or during peak front-desk hours.
Can ProProfile and DearDoc be used at the same clinic?
Yes. DearDoc handles on-site chat. ProProfile handles inbound phone calls and missed call SMS recovery. The two systems target different patient contact channels. Many clinics use both, with DearDoc covering website visitors and ProProfile ensuring no caller reaches voicemail. ProProfile's CRM integration ensures all bookings from both channels appear in one unified calendar.
Does ProProfile offer a guarantee that DearDoc does not?
Yes. Our 6PM Shield offer is backed by our guarantee: 30 booked consultations in 60 days or month 3 free. ProProfile operates on a $697 per month Growth plan (1,000 minutes included, $0.45/min overage), with the $2,500 one-time buildout (custom treatment scripts, voice training on your menu, CRM/calendar integration, 14-day deployment) waived for Founding 10 members.
Will this replace my front desk?
No. It covers after-hours, weekends, and peak-hour overflow so your team focuses on in-clinic patients instead of fielding repetitive phone calls.
What is the onboarding and deployment timeline?
ProProfile provides a 14-day done-for-you deployment. We configure your clinic scripts, connect your CRM calendar, test call routing, and ensure your system goes live with zero disruption to front-desk operations.
YOUR PHONE IS RINGING AFTER HOURS. PROPROFILE ANSWERS.
Claim your Free Clinic Audit. We will show you exactly how many consultations your clinic is missing on the phone channel.
CLAIM YOUR FREE CLINIC AUDITOur 6PM Shield guarantee: 30 booked consultations in 60 days or month 3 free.
BOOK YOUR FREE CLINIC AUDIT
A short, no-pressure clinic audit. We will show you exactly how many patients your clinic is losing on the phone channel and how to capture them in 30 days.
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